We want you to feel confident when purchasing from Ledro Creek Gear. If you change your mind, we’re happy to accept returns under the conditions outlined below.

Change of Mind Returns

We accept returns for change of mind provided that:

  • The item is unused and in perfect, resalable condition

  • All original packaging, accessories, and components are included

  • The return request is made within 14 days of receiving your order

Return Shipping

  • Customers are responsible for all return shipping costs

  • We recommend using a tracked shipping service, as we cannot accept responsibility for items lost or damaged in transit

Refunds

  • Once your return is received and inspected, we will notify you of the outcome

  • Approved returns will be refunded to your original payment method

  • Original shipping costs are non-refundable

Items Not Eligible for Return

We are unable to accept returns if:

  • The item has been used, damaged, or shows signs of wear

  • The item is not returned in its original packaging

  • The return request falls outside the return window

Faulty or Incorrect Items

If you believe your item is faulty or you received the wrong product, please contact us as soon as possible and we’ll make it right.

How to Start a Return

To request a return, please contact us at [email protected] with your order number and reason for return. We’ll provide return instructions once your request is approved.