We want you to feel confident when purchasing from Ledro Creek Gear. If you change your mind, we’re happy to accept returns under the conditions outlined below.
Change of Mind Returns
We accept returns for change of mind provided that:
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The item is unused and in perfect, resalable condition
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All original packaging, accessories, and components are included
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The return request is made within 14 days of receiving your order
Return Shipping
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Customers are responsible for all return shipping costs
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We recommend using a tracked shipping service, as we cannot accept responsibility for items lost or damaged in transit
Refunds
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Once your return is received and inspected, we will notify you of the outcome
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Approved returns will be refunded to your original payment method
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Original shipping costs are non-refundable
Items Not Eligible for Return
We are unable to accept returns if:
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The item has been used, damaged, or shows signs of wear
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The item is not returned in its original packaging
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The return request falls outside the return window
Faulty or Incorrect Items
If you believe your item is faulty or you received the wrong product, please contact us as soon as possible and we’ll make it right.
How to Start a Return
To request a return, please contact us at [email protected] with your order number and reason for return. We’ll provide return instructions once your request is approved.